Last updated: 20 November 2025
This Privacy Policy explains how Arisink, operated by
MEDAL CARE LTD, collects, uses and protects your personal
information when
you visit our website. We are committed to handling your data lawfully, fairly and
transparently in accordance with the UK General Data Protection Regulation
(UK GDPR)
and the Data Protection Act 2018.
If you have any questions about this Policy, please contact us at:
Email: admin@arisink.com
Address: 220 The Vale, London, NW11 8SR, United Kingdom
1. About Us
Brand name: Arisink
Operator: MEDAL CARE LTD
Company number: 13592400
Registered office: 220 The Vale, London, NW11 8SR, United
Kingdom
Contact email: admin@arisink.com
2. Information We Collect
We collect only the information necessary to operate our services effectively.
2.1 Information you provide voluntarily
- Your name
- Email address
- Phone number
- Age range
- Pension-related details submitted through forms
2.2 Automatically collected information
Our website uses essential cookies only, which are required for core
functionality such as security and basic session operation.
These cookies do not:
- track your activity
- collect personal information
- store analytics data
- serve advertising or marketing
We do not use analytics cookies, tracking pixels (Taboola Pixel, Meta Pixel),
advertising cookies, or third-party marketing tools.
2.3 Communication data
If you contact us by email or through a form, we may store the message in order to
respond and improve our service.
3. How We Use Your Information
We use your information to:
- Provide the online pension assessment you request
- Respond to enquiries and customer support requests
- Ensure the website operates securely and correctly
- Offer optional consultations if you explicitly request them
- Comply with legal or regulatory obligations
We do not sell your data or share it for advertising purposes.
4. Legal Basis for Processing
We process your data based on:
- Consent — when you voluntarily submit information
- Legitimate interests — ensuring website functionality
- Performance of a service — providing the pension
assessment - Legal obligations — where required
You may withdraw consent at any time by contacting
admin@arisink.com.
5. Sharing Your Information
We may share your information only with:
- Trusted hosting or service providers that support website operations
- Pension specialists only if you explicitly request a
consultation - Authorities where required by UK law
We do not transfer your data outside the UK unless appropriate safeguards are in
place.
6. Cookies
Our website uses essential cookies only. These cookies are strictly
necessary and do not require user consent under UK GDPR.
Essential cookies:
- Do not store personal information
- Do not track or profile users
- Are not used for advertising or analytics
For more details, please see our Cookie Policy.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide requested services
- Respond to enquiries
- Meet legal obligations
If you request deletion, we will remove your data unless retention is required by law.
8. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold
- Request corrections
- Request deletion (“right to be forgotten”)
- Withdraw consent
- Object to processing
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at
admin@arisink.com.
9. Data Security
We use appropriate technical and organisational measures to protect your information
from unauthorised access, misuse, loss, alteration or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on
this page with the updated “Last updated” date.
11. Contact Us
If you have any questions about this Policy, please contact:
Arisink (operated by MEDAL CARE LTD)
220 The Vale, London, NW11 8SR, United Kingdom
Phone: +44 0774 798 35 62
Email: admin@arisink.com